Company FAQs
How long has your company been in business?
We've been proudly serving customers since 2020.
What is your mission or ethos?
Our mission is to provide accessible, sustainable, and luxurious sleep solutions to enhance the well-being of our customers.
Are your products locally sourced or manufactured?
Our commitment to sustainability includes sourcing locally when possible, and our manufacturing adheres to high-quality standards.
Do you offer any warranties or guarantees?
Yes, our rental products come with a 7-day risk free trial. Your satisfaction is guaranteed, and we're here to address any concerns.
What is your customer service response time?
Our customer service team aims to respond within 48 hours to ensure prompt assistance for all inquiries and concerns.
Can I visit a showroom or warehouse?
Currently, we operate online to streamline the rental process. However, we're exploring showroom options in
the future.
What sustainable practices does your company follow?
Sustainability is a core value. We focus on eco-friendly sourcing, packaging, and waste reduction throughout our operations.
Are there any discounts or promotions available?
Check our website or subscribe to our newsletter for the latest promotions and discounts on our luxury mattress rentals.
How can I contact your company for support?
Reach out to our customer service team at
info@dormibeds.com. We're here to assist you with any questions or concerns.